Digital Colony
I work in design and planning at a UX/UI company in Korea. But most of the tools and methodologies I use come from the United States. When a new tool comes out, I read the English documentation, then translate it, and it takes a long time to adapt it to the Korean context. By then, yet another platform has already been updated. So we always learn one beat behind. Today, as always, countless updates keep arriving.
When I met Joseph in Korea, he was running a workshop at Ururu called Why printers do not work on their own.
He did not describe a printer as a machine that breaks sometimes. He described printers as machines that stay in an almost working state. They are not fully dead, but they are not reliable. When something goes wrong, it is not only that the machine broke. A situation appears where I have to step in.
His explanation did not sound like the tech critique I usually hear. He did not focus on blaming technology. He focused on how technology keeps moving us from the role of user into the role of administrator. Error messages, warnings, ink, settings, updates. These details produce the same scene again and again. A human enters the space where the machine does not take responsibility. Because it happens often, it starts to feel normal.